Frequently asked questions

CoPa is a co-parenting app for divorced or separated parents. It gives you a neutral place to manage custody schedules, communicate about your children, track shared expenses, and store important documents. The goal is less conflict and more focus on your kids.

Lower price, family-unit subscription (one fee for both parents instead of two), Bridge Notes, calendar sync to your existing apps, and SMS Relay for the parent who won't install one more app.

Yes. You can use CoPa solo for your own calendar, journal, and document vault. For shared communication, SMS Relay routes their texts through CoPa to you and captures everything to a shared record. No installation required on their end. ($7/month add-on.)

CoPa is launching on Android first. iOS is in active development and will follow. Your data syncs across devices in real time.

Join our waitlist and we'll notify you as soon as CoPa is available. Once you're in, you create a family, set up your custody schedule, and invite your co-parent. The invited parent joins for free and has full access from day one.

About 10 minutes. Create your account, add your kids, pick a custody template, set transfer times. If your co-parent accepts the invite, they can be up and running in under 5 minutes since the family is already configured.

Android is launching first. iOS is in development and will follow. If your co-parent is on iOS and won't wait, SMS Relay lets them participate via text until the iOS version ships.

Not yet via file import. You set up your schedule once using a template or custom pattern; the calendar then runs forward indefinitely. ICS export of your CoPa schedule is available immediately.

Edit the schedule in Settings. New custody days take effect from the date you set; past days on the calendar are unchanged. The change is logged on the audit trail.

Use the schedule change request workflow inside the app. Propose, the other parent approves or denies, and the audit trail captures the whole exchange. If your dispute is bigger than a single change request, that's what your parenting coordinator or mediator is for.

Yes. Some parents prefer to text instead of opening the app. If you enable SMS Relay, your co-parent can message you through the CoPa number via SMS, and those messages still land on the shared record inside the app. It's a convenience option, not just a fallback.

CoPa supports common custody patterns like 2-2-5-5, 3-4-4-3, alternating weeks, and fully custom schedules. Both parents see the same calendar from their own perspective. You can request schedule changes, which the other parent approves or declines. Every change is logged with a full audit trail. You can also subscribe to your custody calendar from any calendar app using our ICS feed.

Either parent can propose a schedule change for specific dates. The other parent receives a notification and can approve or decline. Every request and response is logged with timestamps in an append-only audit trail. Approved changes automatically update the custody calendar for both parents.

Calm Reading presents a neutral rewrite of messages you receive. It keeps all the important details (dates, names, amounts, specific requests) while removing inflammatory language. The original message is always one tap away and remains the legal record. Calm Reading only affects messages you receive; your own words are never altered.

No. Calm Reading is generated server-side for each recipient, but whether a parent views the calm version or the original is a private preference. Senders see no indication. The original message is what's stored on the record and shown in any export.

Yes. A calm version is generated server-side for every message when it is sent, regardless of each parent's viewing preference. This ensures the calm version is available instantly if either parent enables it later. Calm versions are cached for up to 14 days and are never part of the permanent record or any export.

No. Message content is sent to Cloudflare Workers AI solely to generate a calm rewrite. Cloudflare Workers AI does not use customer inputs for model training. No message data is retained by the AI provider beyond the time needed to generate a response.

A Bridge Note is a structured transition note sent by the parent handing off custody. It uses quick-tap fields for sleep, mood, and food, plus age-adaptive fields that change as your child grows: diaper, feeding, and naps for infants; toileting for preschoolers; homework and screen time for school-age kids. There are also fields for hygiene, activity, medication, bedtime, and optional health and free-text notes. Once submitted, it can't be changed. It gives the receiving parent context about how the kids are doing without needing a phone call or doorstep conversation.

Yes. Once sent, a message cannot be edited or deleted by anyone, including CoPa. Every message is a permanent, timestamped record that both parents and courts can trust.

CoPa records are timestamped, immutable, and exportable in formats designed for legal use. As with any platform, admissibility depends on jurisdiction, evidentiary rules, and how records are introduced. We recommend confirming with your attorney how they prefer records to be authenticated.

Yes. Messages, expenses, schedule changes, and Bridge Notes are all timestamped and permanent. You can export records for legal proceedings, and your attorney can access data directly through the Legal Portal. Exports always contain the original messages, never Calm Reading versions.

Yes. CoPa includes a Legal Portal where attorneys and law firms can be invited to view case-related data for your family. Portal users have their own secure login and can only see families they've been granted access to, so sharing records with your legal team doesn't require screenshots or manual exports.

Your data is protected with industry-standard security. Private journal entries are never visible to the other parent. You can export your journal as a PDF to share with an attorney or therapist on your own terms. Shared data like messages, expenses, and schedules is visible to both parents, but private features stay private.

CoPa uses family-unit pricing: one subscription covers both parents. The parent who starts the family pays $14/month or $140/year, and the invited co-parent gets full access at no extra cost. There's no separate charge per user or per child.

No. The inviting parent's subscription covers both. Your co-parent gets the invitation, creates an account, and uses the full app at no charge.

Yes. $140/year, two months free compared to monthly. Renewal is automatic; you can switch to monthly at any time.

Yes. 30 days, full access to the CoPa Plan, no credit card required upfront. We'll ask for payment details before the trial ends so there's no service interruption if you continue.

No. The CoPa Plan covers everything except SMS Relay, which is clearly marked as an optional add-on. No per-message charges, no storage upcharges, and no premium-only features.

Stripe handles billing. All major credit and debit cards. Apple Pay and Google Pay are supported. We don't accept cryptocurrency, gift cards, or PayPal.

Yes. We have a hardship policy: a 50% reduction or full waiver depending on circumstance. Email hardship@getcopa.app with a short note about your situation. We don't ask for documentation; we trust people to ask honestly.

You can export your full record at any time. After cancellation, your data stays available in a read-only state for 90 days. You can reactivate any time during that window without losing anything. After 90 days, the data is permanently deleted.

The number is quarantined for 180 days before being recycled. We don't reuse a relayed number quickly because of the sensitive context that may have flowed through it.

The CoPa Plan is tied to a single co-parenting unit. For professionals managing multiple families, see the Legal Portal, which is free.